Thank you for choosing Control-Repairs.com. We strive to provide the best possible products and services to our customers. In the event that you are not completely satisfied with your purchase, we have outlined our refund policy below.
- Refund Eligibility:
You may be eligible for a refund if you meet the following criteria:
Your request for a refund is made within 7 days of receiving the product.
The product is in its original condition, including all packaging, accessories, and documentation.
The product has not been used, altered, or damaged in any way.
- Restocking Fee:
A 50% restocking fee will be deducted from the refund amount. This fee covers the costs associated with processing and handling returned items.
- Shipping for Refund:
The shipping costs for returning the product for a refund will be the responsibility of the buyer. We recommend using a reliable shipping method with tracking to ensure the safe return of the item. We are not responsible for any items lost or damaged during return shipping.
- Refund Process:
To initiate the refund process, please follow these steps:
Contact our customer service team at firstname.lastname@example.org to request a refund within 7 days of receiving the product.
Provide your order number, contact information, and a brief explanation of the reason for the refund.
Once your request is approved, you will receive instructions on how to return the product.
- Inspection and Processing:
Upon receiving the returned product, our team will inspect it to ensure it meets the eligibility criteria mentioned above. If the product passes inspection, we will process the refund minus the 50% restocking fee. The refund will be issued to the original payment method within [number of days] days of the product’s return.
The following items are not eligible for a refund:
Products returned after the 7-day window.
Products that show signs of use, damage, or alteration.
Products without their original packaging, accessories, or documentation.
- Contact Us:
If you have any questions or concerns about our refund policy, please feel free to contact our customer service team at email@example.com.
Please read and understand our refund policy before making a purchase. By proceeding with a purchase, you acknowledge and agree to the terms outlined in this policy.
Control-Repairs.com reserves the right to modify or update this refund policy at any time without prior notice. Any changes to the policy will be reflected on our website.
Thank you for your understanding and cooperation.